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Website Business Privacy Policy
  • Website Business Privacy Policy

Website Business Privacy Policy

This Privacy Policy sets out how we, Opinion UK T/A OPINION UK SURVEY LIMITED collect, store and use information about you when you use or interact with our website, https://www.opinionuksurvey.co.uk/ our website and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 21st May 2018.

Contents1

• Summary

• Our details

• Information we collect when you visit our website

• Information we collect when you contact us

• Information we collect when you interact with our website

• How we collect or obtain information about you from third parties

• Our Use of automated decision-making profiling

• Disclosure and additional uses of your information

• How long we retain your information

• How we secure your information

• Transfers of your information outside the European Economic Area

• Your rights in relation to your information

• Your right to object to the processing of your information for certain purposes

• Sensitive Personal Information

• Changes to our Privacy Policy

• Children’s Privacy

• California Do Not Track Disclosures

• Copyright, credit and logo

Summary

This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.

• Data controller: OPINION UK T/A OPINION UK SURVEY LIMITED, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.

• How we collect or obtain information about you:

o when you provide it to us (e.g. by contacting us through our website https://www.opinionuksurvey.co.uk/, Signing up to our newsletter and phoning through to reception – Our receptionist may take details and gain consent to call or email you back on details provided)

o from your use of our website, using LiveChat INC We can engage and collect information/Data through a verbal text conversation

Information we collect: name, contact details, IP address, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which

• pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable),

• How we use your information: for administrative and business purposes (particularly to provided consent to contact you related to our services), to improve to advertise our goods and services, to analyse your use of our contact you after you have our business and website, website.

• Disclosure of your information to third parties: only to the extent necessary to where required by law or to enforce our legal rights and if requested to do so by yourself.

• Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event): No

• How long we retain your information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business). If the information is not actively being used then this will be removed/deleted after 90 days.

• How we secure your information: using appropriate technical and organisational measures such as storing your information on secure server. granting access to your information where necessary and SSL & Anti Malware On https://www.opinionuksurvey.co.uk/. Our Customer Relationship Manager system is fully encrypted, and all stored via the cloud.

• Use of cookies: We do not use cookies on our website

• Transfers of your information outside the European Economic Area: We will only transfer your information outside the European Economic Area if we are required to do so by law.

• Use of automated decision making and profiling: we do not use Automated Decision Making or Profiling.

• Your rights in relation to your information o to access your information and to receive information about its use o to have your information corrected and/or completed o to have your information deleted o to restrict the use of your information o to receive your information in a portable format o to object to the use of your information o to withdraw your consent to the use of your information o to complain to a supervisory authority

• Sensitive personal information: we do not knowingly or intentionally Collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us. For more information,

Our details

The data controller in respect of our website is OPINION UK T/A OPINION UK SURVEY LIMITED, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom with Registration Number 11363526. You can contact the data controller by writing to Compliance Manager – OPINION UK T/A OPINION UK SURVEY LIMITED, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom or sending an email to compliance@opinionuksurvey.co.uk If you have any questions about this Privacy Policy, please contact the data controller.

Information we collect when you visit our website

We collect and use information from website visitors in accordance with this section and the section entitled Disclosure and additional uses of your information.

Web server log information

We use a Third Party server to host our website which is Go Daddy, the privacy policy of which is available here: https://uk.godaddy.com/agreements/showdoc.aspx?pageid=PRIVACY Our website

server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system

Use of website server log information for IT security purposes We do not access log data from our website server,

Unless we are investigating suspicious or potential criminal activity We do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs

Legal basis for processing: compliance with a legal obligation to which we are subject (Article 6(1)(c) of the General Data Protection Regulation). Legal obligation: we have a legal obligation to implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of our processing of information about individuals. Recording access to our website using server log files is such a measure. Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). Legitimate interests: we have a legitimate interest in using your information for the purposes of ensuring network and information security. Use of website server log information to analyse website use and improve our website We use the information collected by our website server logs to analyse how our website users interact with our website and its features. For example, we analyse the number of visits and unique visitors we receive, the time and date of the visit, the location of the visit and the operating system and browser used.

We use the information gathered from the analysis of this information to improve our website. For example, we use the information gathered to change the information, content and structure of our website and individual pages based according to what users are engaging most with and the duration of time spent on pages on our website. Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: improving our website for our website users and getting to know our website users’ preferences so our website can better meet their needs and desires.

Cookies and similar technologies We do not use cookies or similar technologies on our website. Information we collect when you contact us We collect and use information from individuals who contact us in accordance with this section and the section entitled Disclosure and additional uses of your information.

Email

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.
Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation). Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Transfer and storage of your information
We use a third party email provider to store emails you send us. Our third-party email provider is Microsoft. Their privacy policy is available here: https://privacy.microsoft.com/en-gb/privacystatement Contact form

When you contact us using our contact form, we collect Name, Contact Number, Email Address, Short Message (Related to enquiry). We also collect any other information you provide to us when you complete the contact form.

If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry. If you do not supply the optional information required by our contact form, We will not be able to contact you via telephone if you do not leave a contact number & We will not be able to contact you via email if you do not leave an email address.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.
Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation). Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Transfer and storage of your information Messages you send us via our contact form will be stored outside the European Economic Area on our third party hosting OR email provider’s servers. Which are located in United States (Phoenix, Arizona, Chicago & Texas) Our third party email provider is Microsoft. Our third-party hosting provider is GoDaddy.
For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area

Phone

When you contact us by phone, we collect your phone number and any information provide to us during your conversation with us. We record phone calls for all enquiries and other conversation via telephone related to Opinion UK Survey Limited

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation) Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.
Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation). Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

Transfer and storage of your information Information about your phone call will be stored by our third party telephone service provider within the European Economic Area. For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area

Post If you contact us by post, we will collect any information you provide to us in any postal communications you send us. Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation) Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence. Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation). Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so). Information we collect when you interact with our website We collect and use information from individuals who interact with particular features of our website in accordance with this section and the section entitled Disclosure and additional uses of your information.

E-Newsletter When you sign up for our e-newsletter on our website or opt to receive news, offers and vouchers from us by entering your full name & email address and then clicking submit. we collect your name and email address, By placing an enquiry with Opinion UK Survey Limited and providing your email address, you agree to receive marketing communications via email until you ask to be opted out.
Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation). Consent: you give your consent to us sending you our e-newsletter by signing up to receive it using the steps described above.

Transfer and storage of your information We use a third party service to send out our e-newsletter and administer our mailing list, MailChimp Their privacy policy is available here: https://mailchimp.com/legal/privacy/?_ga=2.243703045.189820537.1526903213- 2012233420.1523957900&_gac=1.249177651.1526903213.EAIaIQobChMI2Paq2N2W2wIVxZ3tCh1p HwuTEAAYASAAEgJMEvD_BwE

Information you submit to subscribe for our e-newsletter will be stored outside the European Economic Area on our Third Party Provider’s servers in United States. For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.
Use of web beacons and similar technologies in emails We use technologies such as web beacons in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the open rates and click through rates and IP Address, Web Browser & Email Type. We will only use web beacons in our emails if you have consented to us doing so. For more information on how we use web beacons in our e-newsletter emails, see our cookies policy which is available here:https://mailchimp.com/legal/cookies/

For more information about our third party mailing list provider and how they use web beacons, please see their privacy policy which is available here: https://mailchimp.com/legal/privacy/?_ga=2.243703045.189820537.1526903213- 2012233420.1523957900&_gac=1.249177651.1526903213.EAIaIQobChMI2Paq2N2W2wIVxZ3tCh1p HwuTEAAYASAAEgJMEvD_BwE Our goods and services You can opt in to receiving marketing communications from us in relation to our goods and services by email, telephone, E-Newsletter, Through our live chat function on our website & via our contact form We will send you marketing communications in relation to our goods and services only if you opt-in to receive them.
Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation). Consent: you give your consent to us sending you information about our goods and services by signing up to receive such information in accordance with the steps described above.

Transfer and storage of your information We use a third party service to administer our mailing list, Mailchimp. Information you submit to subscribe for our e-newsletter will be stored Outside the European Economic Area on our third party mailing list provider’s servers located in United States. For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.
Use of web beacons and similar technologies in emails We use technologies such as web beacons (small graphic files). small gif pixel images in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates and click through rates. For more information on how we use web beacons in our emails, see our cookies policy which is available here: https://mailchimp.com/legal/cookies/

For more information about our third party mailing list provider and they use web beacons, please see their privacy policy which is available here: https://mailchimp.com/legal/privacy/?_ga=2.243703045.189820537.1526903213- 2012233420.1523957900&_gac=1.249177651.1526903213.EAIaIQobChMI2Paq2N2W2wIVxZ3tCh1p HwuTEAAYASAAEgJMEvD_BwE

Third party goods and services

In addition to receiving information about our products and services, you can opt in to receiving

marketing communications from us in relation to third party goods and services by email, text message, if you wish to opt out at any point please visit https://www.opinionuksurvey.co.uk/optout.php

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation). Consent: you give your consent to us sending you information about third party goods and services by signing up to receive such information in accordance with the steps described above.
Transfer and storage of your information We use a third party service to administer our mailing list, Mailchimp.
Information you submit to subscribe for our e-newsletter will be stored Outside the European Economic Area on our third party mailing list provider’s servers located in United States. For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.
Use of web beacons and similar technologies in emails We use technologies such as web beacons (small graphic files) .small gif pixel images in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates and click through rates.
For more information on how we use web beacons in our emails, see our cookies policy which is available here: https://mailchimp.com/legal/cookies/

For more information about our third-party mailing list provider and they use web beacons, please see their privacy policy which is available here: https://mailchimp.com/legal/privacy/?_ga=2.243703045.189820537.1526903213- 2012233420.1523957900&_gac=1.249177651.1526903213.EAIaIQobChMI2Paq2N2W2wIVxZ3tCh1p HwuTEAAYASAAEgJMEvD_BwE

Information collected or obtained from third parties This section sets out how we obtain or collect information about you from third parties. Information received from third parties We do not receive information about you from third parties.
It is also possible that third parties with whom we have had no prior contact may provide us with information about you. Information we obtain from third parties will generally be your name and contact details, but will include any additional information about you which they provide to us. Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason why necessary to perform a contract: where a third party has passed on information about you to us (such as your name and email address) in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you (as the case may be).
Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation). Consent: where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you, we will process your information on the basis of your consent, which you give by asking the third party in question to pass on your information to us.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: where a third party has shared information about you with us and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances.
For example, we would have a legitimate interest in processing your information to perform our obligations under a sub-contract with the third party, where the third party has the main contract with you. Our legitimate interest is the performance of our obligations under our sub-contract.
Similarly, third parties may pass on information about you to us if you have infringed or potentially infringed any of our legal rights. In this case, we will have a legitimate interest in processing that information to investigate and pursue any such potential infringement.

Where we receive information about you in error If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.

Our use of automated decision-making and profiling We do not use automated decision making or profiling and we do not use cookies.
Disclosure and additional uses of your information This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your information.

Disclosure of your information to service providers We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business and who process your information for us on our behalf. These include the following:2

• Telephone provider(s), including EE Mobile & BT. Their privacy policy is available here: https://ee.co.uk/eeprivacycentre & https://www.productsandservices.bt.com/privacy-policy/

• Email provider(s), including Microsoft. Their privacy policy is available here: https://privacy.microsoft.com/en-gb/privacystatement

• Hosting provider(s), including GoDaddy. Their privacy policy is available here: https://uk.godaddy.com/agreements/showdoc.aspx?pageid=PRIVACY

Our third-party service providers are in United Kingdom & United States. Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.
We do not display the identities of all our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly via our contact form or by email and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example) Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest relied on: where we share your information with these third parties in a context other than where is necessary to perform a contract (or take steps at your request to do so), we will share your information with such third parties in order to allow us to run and manage our business efficiently. Legal basis for processing: necessary to perform a contract and/or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: we may need to share information with our service

providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.

Disclosure and use of your information for legal reasons

Indicating possible criminal acts or threats to public security to a competent authority If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cybercrime has been committed or if we receive threats or malicious communications towards us or third parties. We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way. Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). Legitimate interests: preventing crime or suspected criminal activity (such as fraud).

In connection with the enforcement or potential enforcement our legal rights We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). Legitimate interest: enforcing our legal rights and taking steps to enforce our legal rights.

In connection with a legal or potential legal dispute or proceedings We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). Legitimate interest(s): resolving disputes and potential disputes.

For ongoing compliance with laws, regulations and other legal requirements We will use and process your information in order to comply with legal obligations to which we are subject. For example, we may need to disclose your information pursuant to a court order or subpoena if we receive one.
Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).
Legal obligation(s): legal obligations to disclose information which are part of the laws of England and Wales or if they have been integrated into the United Kingdom’s legal framework (for example in the form of an international agreement which the United Kingdom has signed).
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: where the legal obligations are part of the laws of another country and have not been integrated into the United Kingdom’s legal framework, we have a legitimate interest in complying with these obligations.

How long we retain your information This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.
Retention periods Server log information: we retain information on our server logs for 12 Months Max.
Order information: when you place an order for goods and services, we retain that information for six years following the end of the financial year in which you placed your order, in accordance with our legal obligation to keep records for tax purposes.
Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 12 further months after which point we will delete your information. E-Newsletter: we retain the information you used to sign up for our e-newsletter for as long as you remain subscribed (i.e. you do not unsubscribe) or if we decide to cancel our e-newsletter service, whichever comes earlier.
Livechat INC: We will retain any information provided to us for as long as it takes to respond to this enquiry and for a further 12 months after which point we will delete your information.

Criteria for determining retention periods In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

• the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);

• whether we have any legal basis to continue to process your information (such as your consent);

• how valuable your information is (both now and in the future);

• any relevant agreed industry practices on how long information should be retained;

• the levels of risk, cost and liability involved with us continuing to hold the information;

• how hard it is to ensure that the information can be kept up to date and accurate; and

• any relevant surrounding circumstances (such as the nature and status of our relationship with you)

How we secure your information3

We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:

• only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible.

• verifying the identity of any individual who requests access to information prior to granting them access to information;

• using Secure Sockets Layer (SSL) software to encrypt any information you submit to us via any forms on our website.

• only transferring your information via closed system or encrypted data transfers.

Transmission of information to us by email Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.4

Transfers of your information outside the European Economic Area All of your information is stored in the following European Economic Area (EEA) country: United States Other than to comply with any legal obligations to which we are subject (compliance with a court order, for example), we do not intend to transfer your information outside the EEA or to an international organisation. In the unlikely event that we are required to transfer your information outside the EEA (or to an international organisation) for such a purpose, we will ensure appropriate safeguards and protections are in place.

Server log information

Information collected when you visit our website is transferred outside of the EEA and stored on the servers of our third party hosting company, GoDaddy. You can access their privacy policy here: https://uk.godaddy.com/agreements/showdoc.aspx?pageid=PRIVACY Country of storage: United States. This country is not subject to an adequacy decision by the European Commission. Safeguard(s) used: Our third party hosting provider has self-certified its compliance with the EU-U.S. Privacy Shield here: https://www.privacyshield.gov/participant?id=a2zt0000000TN9xAAG&status=Active Your rights in relation to your information Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by writing to Compliance, Kemp House, 160 City Road, London, England, EC1V 2NX Or emailing compliance@opinionuksurvey.co.uk

• to request access to your information and information related to our use and processing of your information;

• to request the correction or deletion of your information;

• to request that we restrict our use of your information;

• to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a third-party data controller);

• to object to the processing of your information for certain purposes (for further information, see the section below entitled Your right to object to the processing of your information for certain purposes); and

• to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent – to withdraw consent or “OPT OUT” please either call us directly on 0 203 287 9292 or email info@opinionuksurvey.co.ukwith the subject as “ Opt Out “ or visit our Opt Out Page https://www.opinionuksurvey.co.uk/optout.php

In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.
For the purposes of the UK, the supervisory authority is the Information Commissioner’s Office (ICO), the contact details of which are available here: https://ico.org.uk/global/contact-us/

Further information on your rights in relation to your personal data as an individual The above rights are provided in summary form only and certain limitations apply to many of these rights. For further information about your rights in relation to your information, including any limitations which apply, please visit the following pages on the ICO’s website:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation- gdpr/individual-rights/; and

https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/

• the levels of risk, cost and liability involved with us continuing to hold the information;

• how hard it is to ensure that the information can be kept up to date and accurate; and

• any relevant surrounding circumstances (such as the nature and status of our relationship with   protection/reform/files/regulation_oj_en.pdf

Verifying your identity where you request access to your information Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.
These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorised access to your information.

How we verify your identity Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.
If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.
We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

Your right to object to the processing of your information for certain purposes You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by writing to Compliance Department, OPINION UK SURVEY LIMITED, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom. or sending an email to info@opinionuksurvey.co.uk

• to object to us using or processing your information where we use or process it in order to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analysing or predicting your behaviour based on your information) based on any of these purposes; and

• to object to us using or processing your information for direct marketing purposes (including any profiling we engage in that is related to such direct marketing). You may also exercise your right to object to us using or processing your information for direct marketing purposes by:

• clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;

• sending an SMS message containing only the words “OPT OUT” in reply to any marketing communication we send by text message.

• sending an email to info@opinionuksurvey.co.uk, asking that we stop sending you marketing communications or by including the words “OPT OUT”. You can also find out further information about your rights, as well as information on any limitations Sensitive Personal Information which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation, which is available here: http://ec.europa.eu/justice/data- ‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

We do not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit sensitive personal information to us.
If, however, you inadvertently or intentionally transmit sensitive personal information to us, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation. We will use and process your sensitive personal information for the purposes of deleting it. Changes to our Privacy Policy We update and amend our Privacy Policy from time to time.

Minor changes to our Privacy Policy Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

Major changes to our Privacy Policy or the purposes for which we process your information Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.
We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose. Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.

Children’s Privacy Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.
It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If

you would like to notify us of our receipt of information about persons under the age of 18, please do so by sending an email to info@opinionuksurvey.co.uk

California Do Not Track Disclosures “Do Not Track” is a privacy preference that users can set in their web browsers. When a user turns on a Do Not Track signal in their browser, the browser sends a message to websites requesting that they do not track the user. For information about Do Not Track, please visit www.allaboutdnt.org At this time, we do not respond to Do Not Track browser settings or signals.

Copyright, credit and logo This Privacy Policy is based on a General Data Protection Regulation (Regulation (EU) 2016/769) (GDPR) compliant template provided by GDPR Privacy Policy. For further information, please visit https://gdprprivacypolicy.org

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  +44 203 287 9292
  27 Old Gloucester Street, London, WC1N 3AX